Customer Relationship Management

Regional Manager

Responsibilities

Building and maintaining relationships with the customer.

Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services

Escalating handling.

Data Management.

Regular Follow up with customers.

Liaising with internal departments to ensure client needs are fulfilled effectively.

Follow-up with clients for annual maintenance contract & Upselling of AMCs

Weekly/monthly/quarterly report generation based on the KPI’s

Keeping customers updated on the latest stage of progress of their order

Getting Referrals, Reviews, Video/Audio testimonials

Requirements

Team Handling Experience

Excellent communication skills in English

Good relationship

and networking skills.

Pleasing personality with the ability to understand client needs also execute the same.

Who enjoys working in a highly charged environment.

Our Team's experiences with Nibav

Our Global Experience Centres & Offices