...

Purchase of Goods - Terms and Conditions

    • We accept payments in favor of "Nibav Lifts Private Limited". Please note that all our listed prices are exclusive of taxes. Bank Name: HDFC Bank Account No: 50200053498465 IFSC Code: HDFC0000847 PAN No: AAGCN7620Q GST No: 33AAGCN7620Q1Z1. We DO NOT accept cash payments in any form.
    • For seamless online payment experiences, kindly forward your transaction details - inclusive of your name, city, and amount - to [email protected]. Upon successful payment realization, we`ll promptly acknowledge and provide you with a receipt.
    • To ensure optimum performance, please ensure a stabilized power connection of Single Phase 230V - 50/60 Hz, complemented by a minimum 40Amps supply and a circuit breaker.
    • Your partnership is essential. For the lift installation, we request customers to manage any required civil works. Additionally, should there be a need, please arrange for structural support on your end.
    • For travel heights up to 3500mm, no additional charges shall apply.
    • For travel heights ranging between 3500mm and 4500mm, the following charges will apply:
      • Standard Model: INR 17,500
      • Max Model: INR 26,250
      • Total Lift cost will not include Installation charges and should be paid before installation of lift
    • For travel heights exceeding 4500mm, charges corresponding to the next stop will apply and will be calculated based on the price for an additional stop.
    • The aforementioned charges pertain specifically to G+1 configurations. Any additional stops will incur extra charges, proportionate to the corresponding increase in travel height.
    • For those who require flexibility, we`re happy to accommodate installation requests outside of standard working hours, subject to a nominal fee and our team`s availability.
    • Our commitment to you includes a robust 5 Year product warranty and 1 Year service warranty. This covers parts, granted the lift receives regular care and service by our trained Nibav Lifts experts. Ensuring these conditions is the key to uninterrupted warranty benefits.
    • The validity of the product warranty is contingent upon the uninterrupted renewal of the Annual Maintenance Contract (AMC). Failure to renew the AMC without any gaps renders the product warranty null and void.
    • The delivery timeline of Standard Delivery is 3 Months and is provided from the date of the Order form signing and when all payments are received by Nibav Lifts. Delivery and Installation might extend based on site conditions.
    • In the rare event of unforeseen external disruptions (Force Majeure), there may be reasonable extensions to our service timelines. Should such an eventuality extend beyond 60 days, we assure you transparency and the option to terminate the Works without any obligations.
    • We are delighted to offer complimentary lift storage for the initial seven days for new orders and for stock or Inventory orders for the initial thirty days, post which you will be charged at Rs.999 + GST per day.
    • Delivery timeline refers to readiness at our Chennai factory. Transit time to your site is additional.
    • Rest assured, our operations uphold the esteemed legal standards of Tamil Nadu, India. In the unlikely event of disputes, they will be judiciously addressed exclusively within Chennai jurisdiction.
    • A transaction fee (+ GST) applies at checkout: 2.00% for Credit Card, 3.00% for Amex, 3.00% for international cards, 2.00% for Debit Cards and 2.00% for UPI, and 2.00% for Net Banking through Razorpay
  • Any additional representations, warranties, or commitments made outside of this contract, in any form, will not be considered valid.
We understand that circumstances may change unexpectedly. To offer flexibility while maintaining efficient operations, our cancellation policy is outlined below:
  • Free cancellation with a full refund is available within 24 hours of receiving the quotation.
  • If the order is cancelled after 24 hours but before production begins, 25% of the total contract value or lift cost (whichever is higher) will be retained.
  • Once production has commenced, 60% of the total contract value or lift cost (whichever is higher) will be retained.
  • If the order has been prepared for dispatch, 85% of the total contract value or lift cost (whichever is higher) will be retained.
  • Upon completion of delivery, 100% of the total contract value will be chargeable.
Disclaimer Regarding Third-Party Contractors
  • To facilitate the smooth installation of elevators, our team may suggest local civil and electrical contractors who can assist customers in performing site modifications required for installation.
  • Please note that these contractors are independent third-party vendors, and their services are offered solely as a convenience to our customers. While we may share their contact details, our company does not endorse, supervise, or assume any responsibility or liability for the quality, safety, timeliness, or outcome of their work.
  • Customers are advised to engage with such contractors at their own discretion and to ensure all necessary due diligence before proceeding with any work.